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Customer Service

Ordering and Payment
If you are redeeming a SuperCertificate®, please go to the Redemption Center and enter your SuperCertificate number(s) before selecting any gift certificates.


Ordering
Payment

Ordering

Finding Gift Certificates
Adding Items to Your Cart
Shopping Cart
Sign In or Create Account
Enter Delivery Information
Select a Shipping Method
Billing Information
Review and Submit Your Order
Tracking Your Order

 

Finding Gift Certificates

Our Search Center can help you locate merchants by name or by keyords such as "restaurant". You can also browse through our gift certificate categories or view an all Merchant list.

Sometimes the best gift of all is when you give your recipient the freedom to choose their own gift card or certificate. Our SuperCertificate® is redeemable at GiftCertificates.com for original gift cards from hundreds of popular stores, restaurants and more. You can even send a SuperCertificate® by email!

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Adding Items to Your Cart

Once you locate the certificate you wish to purchase, select whether you want the physical or emailable certificate if the option is available. Then, enter the quantity and select a denomination. Please note that you may only send one emailable certificate per recipient. Click the "Add to Cart" button to order the item.

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Shopping Cart

After you review the items you've placed in your shopping cart you can either continue shopping or proceed to checkout. If you wish to buy more certificates you should add the item to your cart and then determine if it is to be sent to the address you already entered or if it should be sent to a new address.

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Sign In or Create Account

Once you proceed to checkout you will be asked to sign in to your account. If you do not have an account you will need to create one, or you can use our Guest Checkout option.

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Enter Delivery Information

The next step is to provide delivery information, which will be the physical address where your items are to be shipped or an email address for email delivery.

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Select a Shipping Method

When sending your items, consider how quickly your order needs to be received and choose a shipping method for your order.

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Billing Information

Next, let us know how you would like to pay for your order. We accept Visa, MasterCard, American Express, and Discover, including JCB and Diners Club . If you have a promotion code you may enter it on this page. If you would like to redeem a SuperCertificate toward this purchase you may also enter the SuperCertificate number here.

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Review and Submit Your Order

Review the information you have provided and make changes if necessary. Once you are satisfied you will need to accept the Terms & Contitions by checking the box and then you can submit your order. On the next page you will be given an Order Confirmation Number. Please print this page or write down your order number. If you are redeeming a SuperCertificate please keep it until your merchant gift certificate arrives.

If you have further questions regarding how to place your order, please contact Customer Service.

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Tracking Your Order

You can track your order online by going to Order Status, which is located in the bottom center of the site. After entering your Order Confirmation Number you will see the details of your order including if your order has shipped.

If your order is being shipped by FedEx you will be provided with a tracking number to use on its online tracking system to locate your order.

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Payment

Credit cards accepted by GiftCertificates.com

GiftCertificates.com accepts the following credit cards: Visa®, MasterCard®, American Express and Discover®, including JCB and Diners Club.

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Additional methods of payment

You may also redeem SuperCertificates as payment for your order. Please note: If you redeem a SuperCertificate and your purchase is greater than the value of the SuperCertificate then you must provide credit card information as payment for the balance.

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